Refund Policy

Last updated: September 2026 · Provider: The APES Company LLC

1. Merchant of Record & payment processing

All payments, invoicing, and transaction processing for The Apes Report are handled by our online reseller and Merchant of Record, Paddle. When you purchase a subscription or digital product from us, Paddle is the merchant for that transaction, and Paddle's Buyer Terms and Paddle's Refund Policy apply alongside this policy.

2. 14-day refund window

You may request a refund within 14 days of your original purchase, or within 14 days of a subscription renewal. Approved refunds are issued to your original payment method.

3. How to request a refund

Refunds are handled by Paddle, our Merchant of Record. To request one:

• Use the “View receipt” or “Manage subscription” link in your Paddle order-confirmation email, or
• Contact Paddle buyer support at paddle.net.

4. Subscriptions & cancellations

You can cancel your subscription at any time using the “Manage subscription” link in your Paddle order-confirmation email. Cancellation stops future automatic renewals. You keep access until the end of the current paid billing period.